Prepare Any Questions in Advance
Every patient is an important part of our team. If there’s something specific that you would like to discuss about your oral health care, please let us know. We are happy to listen and help.
If you like, bring a list of questions or concerns you may have for our dentist or dental hygienist. This will help create a more thorough consultation, prevent any missing information, and help us address all your concerns. During your appointment, we will review your dental care history, as well as discuss your oral health and well-being with you.
Arrive Prepared with All Pertinent Information
For your first visit with us, please have all pertinent information with you so we can confirm your identity, review your health history, and provide you with quality dental care.
This information includes but is not limited to:
- a current government-issued form of photo identification;
- your health information – including your medical and dental history;
- a complete list of all your current prescription medications, over-the-counter drugs, and/or natural supplements – please include the full name, dosage, and reason for taking the medication. If you have a preferred pharmacy, they can usually provide you with a complete list of your medications;
- a valid form of payment – we accept cash and most major debit and credit cards;
- if you have dental benefits – any dental insurance information;
- and any other information required for us to provide you with quality dental care.
Please bring a valid, government-issued photo identification card (such as a Driver’s License card, Ontario Photo card, Permanent Residence card, or Passport) and your health card with you.
If you have any existing health conditions and/or are taking any medications, please bring the relevant information. This includes a list of your prescribed medications with the full name and dosage of the medication along with the reason.
Please be sure to inform us in advance if there are any special considerations we need to be aware of and/or if you need to be pre-medicated prior to your appointment.
If this is your first visit with us and you have been getting regular dental checkups, this may mean contacting a prior dental office to have your dental history records forwarded to our office. We have a Release of Records form available for you to send to your previous dental office if they require an official written request.
Please have your preferred method of payment with you when you arrive. We accept cash and most major debit and credit cards. If you have dental insurance, please bring any pertinent information regarding your dental plan. We will gladly file any dental insurance claims on your behalf as a courtesy to you.