Identification: For your first visit with us, please bring a valid form of identification to confirm your identity. This can be a government-issued photo ID, such as a Driver’s License, Ontario Photo Card, Permanent Residence Card, or Passport. Additionally, you may bring your health card along.
Health Information: We kindly request you to bring all your relevant personal information, including a detailed medical history, to your first dental visit. This information is crucial for our dental team to provide you with safe and effective care, as it helps us understand any existing medical conditions, medications, or allergies that may impact your treatment or require special considerations. Your health history enables us to tailor our approach specifically to your needs and ensure the best possible dental experience for you.
Medication Information: Please make sure to bring a detailed list of all the medications you are currently taking, including the names and amounts of each medicine, as well as why you’re taking them. This includes any prescribed medications, over-the-counter drugs, and any vitamins or supplements you may be using. If you have a preferred pharmacy, they can usually give you a complete list of your medications. Alternatively, you can ask your pharmacy to send a fax of your medications to our office before your first visit. Our fax number is (519) 398 – 9208.
Special Considerations: If you have any special considerations or require pre-medication prior to your appointment, please inform us in advance. We want to ensure your comfort and make any necessary arrangements for your specific needs.
Dental Records: If you’ve previously visited another dental office, it’s helpful to request your dental records to be transferred to our office. This will provide us with valuable insights about your oral health history, any ongoing treatments, and X-rays, if available. Please consider contacting your previous dental office and authorizing the transfer of your records to ensure seamless continuity of care. We have a convenient Release of Records form available, which you can send to your previous dental office if they require an official written request.
Financial and Billing Information: Our office operates on a fee-for-service policy and full payment is due at the time of service, unless prior written arrangements have been made with our office. Upon your arrival, please ensure that you have your preferred method of payment ready. We accept cash, as well as most major debit and credit cards.
Insurance Information: To ensure clarity, we would like to inform you that our office follows a non-assignment of dental benefits policy. If you have dental insurance, we kindly request that you bring your insurance card, policy details, and any pertinent information related to your dental plan. It may be helpful for you to contact your insurance provider prior to your visit to confirm your coverage and familiarize yourself with any co-payments, deductibles, and any other plan limitations that may apply. As a courtesy to our patients, we are happy to assist you by filing dental insurance claims on your behalf.
We want to ensure that your first experience with us is as smooth and efficient as possible, and we appreciate your cooperation in preparing for your first visit.