Beachstone Dental is owned and operated by Dr. Ganapathy Prasad Manjunath (Dr. Prasad), and he is the sole dental practitioner at our dental office.

Our office contact information is:

(519) 398-0826
Smile@BeachstoneDental.com
https://beachstonedental.com/.
230 Erie St S, Leamington, ON N8H 5J6

Introduction

At Beachstone Dental, we are dedicated to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with Ontario’s privacy regulations. By visiting our website and using our services, you consent to the practices described in this policy.

Information We Collect:

1. Personal Information:  We may collect personal information, such as your name, contact details, date of birth, and dental history, when provided voluntarily. This information is essential for delivering quality dental care and maintaining your records.
2. Automated Information:  Our website may collect certain automated information, such as your IP address, browser type, and operating system. We use this data to enhance your online experience and diagnose technical issues.
3. Contact Form:  When you use our website’s contact form, we may collect personal information, including:
   • Full Name
   • Email Address
   • Phone Number
   • Message/Inquiry Details

How We Use Your Information

We collect and use your personal information for the following purposes:

• To respond to inquiries and provide information about our dental practice.
• To potentially register and establish you as a patient of our dental practice.
• To deliver dental care services, appointments, and follow-up communications.
• To send appointment reminders via email or SMS.
• To analyze data and feedback to enhance our dental services and website experience.
• With your consent, we may send you promotional materials, newsletters, and updates related to our practice. You can opt-out of these communications at any time.

Disclosure of Your Information

We do not disclose your personal information to third parties except in the following circumstances:

1. With Your Consent:  We may share your information with other healthcare providers or specialists if you provide consent.
2. Legal Obligations:  We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Security Measures

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our staff is trained to handle your data with care and confidentiality.

Consent

By submitting your information through our website’s contact form or contacting our office directly, you consent to the collection and use of your personal information as described in this Privacy Policy.

Your Rights

You have the right to:

• Access your personal information.
• Correct inaccuracies in your personal information.
• Withdraw consent for marketing communications.
• Request the deletion of your personal information, subject to legal requirements.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.

Effective Date:  August 12, 2019.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us directly.

In this office, Dr. Ganapathy Prasad Manjunath, DDS (Dr. Prasad) acts as the Privacy Information Officer.  Our staff members receive an orientation and ongoing training regarding the information safeguards required for the use and protection of your personal information and their importance.  Please do not hesitate to discuss our policies with Dr. Prasad or any member of our office staff. You can reach our office or Dr. Manjunath by telephone at (519) 398-0826 or by email at admin@beachstonedental.com should you have any specific questions or concerns. We always appreciate your feedback.

The Scope of This Privacy Policy

Beachstone Dental collects, uses, and discloses Personal Information and Personal Health Information for various purposes, including patient care, regulatory compliance, and business operations.

This Privacy Policy outlines our commitment to safeguarding Personal Information and Personal Health Information, in accordance with applicable laws. When referring to “us,” “we,” or “our,” we mean Beachstone Dental. This Privacy Policy pertains to your interactions with our website, whether you are a patient, a prospective patient, or engage with us electronically, by phone, or in person at our office.

Defining Personal Information

Personal information encompasses data that can identify or contact an individual. It includes a broad range of details, from opinions and beliefs to factual information related to the individual.

“Identifying information” includes data that can identify an individual or reasonably be used, alone or in combination with other information, for identification.

Personal Health Information comprises identifying information concerning an individual’s physical or mental condition, healthcare, service plans, payments, body part donation, health numbers, or healthcare providers’ identification. This category includes identifying information within records containing personal health information.

Personal health information is considered “identifying information” if it:

• Relates to the individual’s physical or mental condition, including family medical history.
• Pertains to healthcare provision.
• Constitutes a service plan for the individual.
• Relates to payments or eligibility for healthcare coverage.
• Relates to body part donation or results from testing or examining such body parts.
• Includes the individual’s health number.
• Identifies a healthcare provider or substitute decision-maker for the individual.

Exceptions and Public Information

Business contact information and certain publicly available data, such as names, addresses, and telephone numbers in phone directories, are not considered personal information. When patients use their home contact information as business contact information, we treat it as such. Information with all personal identifiers removed, making it impossible to identify the individual, is also not considered Personal Information. Personal health information excludes identifying information about an employee or agent of the custodian not primarily used for healthcare provision. Information in the public domain is not subject to privacy legislation and is not covered by this policy.

Collection, Use, and Disclosure of Personal Information

Beachstone Dental collects and uses personal information for patient care, communication, billing, and legal compliance. We ensure secure storage, maintenance, and disposal of this data when no longer needed.

Protecting your personal information is vital for providing quality dental care. We are committed to responsible collection, use, and disclosure of personal information. We value the trust of those we interact with and understand the importance of transparency and accountability in handling personal information.

To clarify our practices:

• We collect only necessary information.
• We share information with consent.
• Storage, retention, and destruction adhere to privacy laws and protocols.
• Our privacy procedures align with privacy legislation and regulatory standards.

We typically collect personal information such as name, address, contact details, date of birth, government-issued ID, health card information, insurance information, and financial/billing information. Credit card information, if collected, follows Payment Card Industry Data Security Standards (PCI DSS).

We also collect and generate personal health information, including:

• Medical history.
• Medications.
• Dental history.
• Diagnosis and testing results.
• Study models, odontograms, and impressions.
• Treatment recommendations, plans, and progress notes.
• Consent records.
• Dental visit records and appointment information.
• Conversations with our team.
• Referral/Specialists reports.

We employ multi-layer security systems to protect your personal information, using locks and encryption for physical and digital files. Regular security reviews ensure data security. When no longer needed, we dispose of personal information confidentially and securely.

Our office collects, uses, and discloses information for various purposes, including:

• Patient identification and registration.
• Safe and efficient patient care.
• High-quality services.
• Health assessment.
• Healthcare provision.
• Treatment options advice.
• Communication.
• Continuity of care.
• Treatment, care, and services.
• Collaboration with other healthcare providers.
• Appointment scheduling and follow-up.
• Research, teaching, demonstrating, and promotion on an anonymous basis.
• Dental claims processing.
• Legal and regulatory compliance.
• Internal management.
• Evaluation for potential practice sale.
• Insurance assessment.
• Materials preparation for health-related boards.
• Invoicing and payment processing.
• Debt collection.
• Regulatory compliance.

We will never provide your insurer with your confidential medical history unless you request it. Unusual requests will prompt contact for permission. Our office shares information about our services on social media platforms, but your audience control is in your hands through privacy settings.

Social Media

We share office information on platforms like Google, Facebook, Instagram, Pinterest, Twitter, and LinkedIn. By following our office on social media, you agree to share information available according to your account settings. You can adjust your social media settings to control who sees your shared content.

Consent for Personal Health Information Use and Storage

We require your consent for collecting and using personal information. Consent can be express or implied, provided directly by you or an authorized representative. Withdrawal of consent is possible, and its implications will be explained. You have the right to revoke consent in writing.

Accuracy

We strive for complete, accurate, and up-to-date personal information. Patients should notify us of changes and review, correct, and update their personal information.

Your Website Data

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with services provided by third-party software. The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

This site is scanned for potential malware and vulnerabilities by the third-party software. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

Cookies

Our website uses persistent cookies within visiting browsers to enable the functions of the website and for tracking performance. Specifically, cookies are used in the following ways:

Preserving and expiring visitor sessions on the site (e.g. preserving data between steps of a process, and ending the session after a period of inactivity)
Storing font types and size preferences on the site
Enabling web analytic tools (such as Google Analytics)

Cookies are used anonymously and without storing Personally Identifiable Information. Visitors that wish to opt-out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. Note that declining cookies may adversely impact site performance.

If you leave a message or submit any information on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another message. These cookies will last for one year.

Analytics

This website may use third-party services that may collect information about website visitors, including Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to our sites. We also track the performance of promotional links to our site using Google Analytics. In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information (PII) passed to Google Analytics. Note that Google Analytics stores its data within the United States of America and is subject to US laws. We use this data to understand site performance to serve you better. Those wishing to opt-out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on.

Media

Please do not upload any images that contain sensitive or confidential information. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form

We store user input data sent through the contact forms on this website, along with meta-information about the submissions, including the time stamp, the origin IP address, and the user agent (browser).

We use the Contact Form 7 plugin to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. The information is also stored in the database on our secure server for backup and later reference purposes. We request that our patients or our site visitors do not submit any private or sensitive information through the contact form, including personal health information that should remain confidential. If you use and/or submit any messages using the contact form, you accept that any information received through this form and plugin are not to be considered private.

Please contact us at our office by telephone, fax, or by visiting our office in person if you are sending highly confidential or private information.

Embedded content from other plug-ins and websites

This site may include embedded content (e.g. videos, images, articles, form submissions, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.